Zillow Customer Service

Before You Contact Zillow

Whether you’re searching for a new home, researching local real estate markets, or need assistance with your listing, knowing how to reach Zillow can save time. Below, you’ll find various ways to connect with their customer service team and insights into user feedback, helping you decide if Zillow meets your real estate needs.

How to Contact Zillow Customer Service

Zillow offers several channels to assist users with listings, rentals, and home-buying tools:

• Phone Support (Limited): Zillow primarily directs customers to online help. However, certain services—like Zillow Home Loans—may have phone numbers listed on the Contact Us page. For general inquiries about listings or account issues, check Zillow’s Help Center first.
• Online Help Center: Browse the Zillow Help Center for FAQs on listing management, rental applications, account settings, and more.
• Support Request Forms: Submit an inquiry or issue via the Zillow support form to receive email assistance regarding technical problems, listing changes, or billing questions.
• Live Chat (When Available): In certain circumstances or for specific services, you may see a live chat option on the Help Center pages. This can provide real-time guidance for urgent issues.
• Social Media: Follow Zillow on Twitter or Facebook for market updates, new features, and limited assistance. For account-related or detailed listing issues, the online help form is typically more effective.

Competition

Zillow competes with other real estate platforms such as Redfin, Realtor.com, Trulia, and Homes.com. Each service offers its own tools and features—some focus on agent services, while others highlight unique property data. Compare available filters, user reviews, and listing accuracy to find the best fit for your property search or sale.

Customer Feedback, Reviews, and Complaints

Users often appreciate Zillow for its comprehensive property database and easy-to-navigate interface. However, common complaints include outdated or incorrect listings, slow response times from customer support, and pricing discrepancies for rentals or for-sale homes. Reading multiple reviews and verifying property details through official sources (like MLS or local agents) can help prevent confusion.

CSNDB Disclaimer

Note: This listing is provided by CSNDB.com as a resource for contact information, reviews, and feedback. CSNDB is not affiliated with Zillow. All reviews are moderated to ensure quality.