Xerox Customer Service

Before You Contact Xerox

Whether you’re managing office equipment, seeking printer repairs, or exploring new printing solutions, having the right contact information for Xerox can make your support experience faster and smoother. Below, you’ll find various ways to get in touch with their customer service team and insights into user feedback, helping you decide if Xerox meets your printing and document management needs.

How to Contact Xerox Customer Service

Xerox offers multiple channels for product inquiries, technical support, and billing questions:

• Phone Support: Call Xerox’s main support line at 1-800-ASK-XEROX (1-800-275-9376) for assistance with printers, multifunction devices, or software solutions. Additional region-specific numbers may be found on the

  Before You Contact Xerox

  Whether you’re managing office equipment, seeking printer repairs, or exploring new printing solutions, having the right contact information for Xerox can make your support experience faster and smoother. Below, you’ll find various ways to get in touch with their customer service team and insights into user feedback, helping you decide if Xerox meets your printing and document management needs.

  How to Contact Xerox Customer Service

  Xerox offers multiple channels for product inquiries, technical support, and billing questions:

  • Phone Support: Call Xerox’s main support line at 1-800-ASK-XEROX (1-800-275-9376) for assistance with printers, multifunction devices, or software solutions. Additional region-specific numbers may be found on the Xerox Contact Us page.
  • Online Support & Drivers: Visit the Xerox Support site to download drivers, view product documentation, and troubleshoot common errors.
  • Service Request Portal: If you’re a registered user or have a service contract, log in to submit repair requests, order supplies, or schedule on-site service through the Xerox eConcierge or customer portal.
  • Live Chat (When Available): Look for a live chat option on the support pages for real-time assistance regarding product features or troubleshooting.
  • Social Media: Follow Xerox on Twitter or Facebook to stay updated on new releases, tech tips, and limited support. For detailed or account-specific inquiries, phone or portal support is typically more effective.
  • Local Authorized Dealers: For in-person assistance, you can locate a local Xerox partner or reseller to discuss purchase options, maintenance plans, or hardware trade-ins.

  Competition

  Xerox competes with other office solutions and printer manufacturers such as HP, Canon, Brother, and Lexmark. Each brand offers different ranges of printers, copiers, and document management services. Comparing print quality, customer support, and total cost of ownership helps you pick the best solution for your needs.

  Customer Feedback, Reviews, and Complaints

  Many businesses value Xerox for reliable, high-volume printing and robust service contracts. However, some complaints highlight repair wait times, complicated leasing agreements, or software compatibility issues. Reading real-world experiences and comparing competitors’ offerings can guide you in finding the best office equipment partner.

  CSNDB Disclaimer

  Note: This listing is provided by CSNDB.com as a resource for contact information, reviews, and feedback. CSNDB is not affiliated with Xerox. All reviews are moderated to ensure quality.