Comments for ATT

I have spent 3 hours the last 2 days trying

☆ ☆ ☆ ☆ ☆ out of ★★★★★

I have spent 3 hours the last 2 days trying to revolve issues with my U-Verse service. The first night I spent 2 hours trying to get an issue with my DVR resolved with an oversees representative. After the first hour, told him he was wasting my time and he needed to send a tech. He stil did not want to move the problem forward. He kept me on the phone another 45 minutes. Until I finally lost my patients. I got home the following day only to find I had no service at all. I called customer service again. I guess the representative could not help me. The phone disconnected and I go no call back. I am so frustrated with Att&t right now